Customer Service Pledge
Milton American is focused on delivering high quality products at affordable prices while also providing exceptional customer service.
Our Pledge to Quality:
· Offer the customer unlimited options.
· Maintain flexibility and allow our customers to make changes throughout the building process.
· Pay exceptionally close attention to details.
· Use high quality building materials.
· Use qualified and reliable vendors and subcontractors.
Our Pledge to Customer Satisfaction:
· Strive to meet or exceed all customer expectations.
· Help with the selection of amenities and options at our customer’s request.
· Work with vendors & subcontractors to obtain the best pricing available on high quality building materials.
· Maintain a strong customer focus.
· Keep our customer aware of the project status with constant communication.
· Give prompt attention to all callbacks.
· Follow up with courtesy calls after the job is completed.