Customer Service Pledge

Milton American is focused on delivering high quality products at affordable prices while also providing exceptional customer service.

Our Pledge to Quality:
·      Offer the customer unlimited options.
·      Maintain flexibility and allow our customers to make changes throughout the building process.
·      Pay exceptionally close attention to details.
·      Use high quality building materials.
·      Use qualified and reliable vendors and subcontractors.

Our Pledge to Customer Satisfaction:
·     Strive to meet or exceed all customer expectations.
·     Help with the selection of amenities and options at our customer’s request.
·     Work with vendors & subcontractors to obtain the best pricing available on high quality building materials.
·     Maintain a strong customer focus.
·     Keep our customer aware of the project status with constant communication.
·     Give prompt attention to all callbacks.
·     Follow up with courtesy calls after the job is completed.