Customer Service

Milton American has built a reputation in the Northwest for building homes of the highest quality and offering unparalleled customer service.  At Milton American, we realize that building a home is a major investment and can sometimes be a very stressful and unpleasant experience.  We don’t want this to be the case for our homebuyers and clients.  This is why we strive to ensure that our customers enjoy their building experience and love the home they have built. Our dedication to quality is inherent in every aspect of the homes we build, even the parts no one sees. Milton American offers value that you’ll recognize immediately, but more importantly, for years to come. The best news is, with Milton American, enduring quality doesn’t cost a fortune. In fact, our passion for quality begins from the ground up. Below are some of the examples that truly set Milton American apart.

Quality Construction: Entering into our 26th year, homeowner satisfaction is among the highest in the area, thanks to our commitment to excellence and dozens of independent professional home inspections. As our customers know, Milton American homes are constructed with the very highest building standards and quality materials. We install fiber-cement siding, copper electrical wiring and 30 year rated roofing as just a few of our examples.

Experienced Staff: You expect excellence from your Milton American experience, and we expect nothing less from our staff. You can trust you will receive unsurpassed service from our tenured and dedicated management and construction staff.

Financing: We offer links to some of the best banks and loan officers in the area. For more information, check out the financing page.

Choices: An affordable home doesn’t mean you have to pick from four or five choices. At Milton American, we offer unlimited choices and options; and, since we build them board-by-board, brick-by-brick, you can personalize any home. We’ll even design your home. All you have to do is ask!

Partners: We partner with the best in the business – from architects to vendors to subcontractors.

Energy Star®/Green Building: You’ll see the benefits of these programs, designed to save energy and protect the environment, every day in your new home.

Warranty: Because we are so confident in the quality of our homes, we have included a one year limited warranty.

Ongoing Support: Milton American has one of the best customer service teams in the area. It’s one of the many reasons existing customers come back to Milton American to build their next new home & refer their friends and family.